Barbara's Beat: The Home Depot hit by cyber attack

Thursday, September 4, 2014

The Home Depot hit by cyber attack

The Home Depot has left a message on it's site to alert customers about the possibility their system may have been hacked. What the company hasn't outright said is that your credit information has been stolen. Many credit cards are already being sold online.

Since this isn't the first store to have been hacked, we should know some of this by now, but it needs repeating. Change your passwords on your accounts. Since this invasion is possibly greater than the Target mess, it would probably be wise to cancel or freeze your card. And, don't forget credit monitoring.

Message from THD
"We’re looking into some unusual activity that might indicate a possible payment data breach and we’re working with our banking partners and law enforcement to investigate. We know that this news may be concerning and we apologize for the worry this can create. 

"If we confirm a breach has occurred, we will make sure our customers are notified immediately. For now, you should know the following: 
  • First, you will not be responsible for any possible fraudulent charges. 
  • The financial institution that issued your card or Home Depot are responsible for those charges should we confirm a breach. 
  • Make sure you are closely monitoring your accounts and reach out to your card issuer should you notice any unusual activity. 
  • If we confirm a breach, we will offer free identity protection services, including credit monitoring, to any potentially impacted customers.

"We’re working hard to get you the information you need as quickly as possible and will continue to provide updates as we learn more. If you have any questions, please call Home Depot Customer Care at 1-800-HOMEDEPOT 1-800-466-3337."

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