Barbara's Beat: LivingSocial's been hacked, change your password

Friday, April 26, 2013

LivingSocial's been hacked, change your password

LivingSocial recently experienced a cyber-attack on its computer systems that resulted in unauthorized access to some customer data from its servers. They are now working with law enforcement to investigate this issue.

The information accessed includes names, email addresses, date of birth for some users, and encrypted passwords -- technically ‘hashed’ and ‘salted’ passwords. The CEO, Tim O'Shaughnessy, said,  never store passwords in plain text.

The database that stores customer credit card information was not affected or accessed.

Although your LivingSocial password would be difficult to decode, O'Shaughnessy said they are taking every precaution to ensure your account is secure by expiring your old password and requesting you create a new one.

He also encourages you, for your own personal data security, to consider changing passwords on any other sites you use the same or similar passwords.

"The security of your information is our priority," O'Shaughnessy said. "We always strive to ensure the security of our customer information, and we are redoubling efforts to prevent any issues in the future."

If you have additional questions about this process, the "Create a New Password" button on will direct you to a page that has instructions on creating a new password and answers to frequently asked questions.

1 comment :

Maria Iemma said...

Good grief, there is always danger of hackers getting your information. I always worry about identify theft.