I wasn't aware of this and wanted to inform you in case you didn't know either.
Zaxby’s Franchising, Inc. and it's licensees take the security of guests’ information very seriously and want to inform you of an incident affecting the security of electronic personal credit and debit card information at certain Zaxby’s locations.
Credit card processing companies identified certain Zaxby’s locations as common points of purchase for some fraudulent credit card activity. Zaxby’s assisted those stores in reviewing the issue, and during the course of the investigation identified some suspicious malware files on the licensees’ computer systems at several Zaxby’s locations.
Because those malware files could have been used to export guest names and credit and debit card numbers, Zaxby’s Franchising, Inc. informed appropriate law enforcement authorities of the potential criminal activity. Zaxby’s Franchising, Inc. is working with all of its store locations to implement additional security measures to prevent further intrusions.
Below is a list of affected stores, which will be updated as appropriate.
| Store Number | Address | City, State |
| 20401 | 2005 OLD MILTON PARKWAY | ALPHARETTA, GA |
| 31901 | 3355 NORTH POINT PARKWAY | ALPHARETTA, GA |
| 33901 | 13788 HWY 9 | ALPHARETTA, GA |
| 22001 | 1660 E. GREENVILLE STREET | ANDERSON, SC |
| 17705 | 4388 ROSWELL ROAD, NE | ATLANTA, GA |
| 29201 | 3770 PRINCETON LAKES PKWY | ATLANTA, GA |
| 38801 | 3510 SE J STREET | BENTONVILLE, AR |
| 22401 | 804 ACADEMY DR. | BESSEMER, AL |
| 26301 | 21 BAYLOR BROOK DR. | BLUFFTON, SC |
| 10802 | 100 COMMONS DR. | BRASELTON, GA |
| 11603 | 135 HWY 27 BYPASS | BREMEN, GA |
| 08501 | 4906 FRIENDSHIP RD | BUFORD, GA |
| 17601 | 156 PROMINENCE POINT PKWY | CANTON, GA |
| 17602 | 2880 E. CHEROKEE DR. | CANTON, GA |
| 35402 | 3476 SHELBY RAY CT. | CHARLESTON, SC |
| 30301 | 1015 N 3RD AVENUE | CHATSWORTH, GA |
| 30901 | 99 HWY 80 EAST | CLINTON, MS |
| 05602 | 9840 TWO NOTCH RD | COLUMBIA, SC |
| 20701 | 7713 GARNERS FERRY RD. | COLUMBIA, SC |
| 28901 | 222 S. JAMES CAMPBELL BLVD. | COLUMBIA, TN |
| 06202 | 4424 BUENA VISTA RD | COLUMBUS, GA |
| 28103 | 7626 SCHOMBURG ROAD | COLUMBUS, GA |
| 07301 | 1623 CHURCH STREET | CONWAY, SC |
| 03603 | 1871 HWY 138 SE | CONYERS, GA |
| 24001 | 429 SIGMAN RD. | CONYERS, GA |
| 10803 | 2620 WINDER HWY | DACULA, GA |
| 40001 | 872 COLLEGE DRIVE | DALTON, GA |
| 16201 | 29053 HWY 98 | DAPHNE, AL |
| 80103 | 244 S. 400 CENTER LANE | DAWSONVILLE, GA |
| 33502 | 633 WEST ELK AVENUE | ELIZABETHTON, TN |
| 00505 | 3031 WILLIAM FEW PKWY | EVANS, GA |
| 21501 | 7840 SENOIA RD. | FAIRBURN, GA |
| 14502 | 1325 HWY 85 NORTH | FAYETTEVILLE, GA |
| 30201 | 1905 SOUTH 14TH STREET | FERNANDINA, FL |
| 10601 | 366 COX CREEK PKWY. | FLORENCE, AL |
| 17801 | 115 PROMENADE BLVD. | FLOWOOD, MS |
| 25201 | 707 S. MCKENZIE STREET | FOLEY, AL |
| 16501 | 1050 GLENN BLVD. SW | FORT PAYNE, AL |
| 00151 | 3710 SW ARCHER ROAD | GAINESVILLE, FL |
| 13901 | 580 VILLAGE GREEN DRIVE | GALLATIN, TN |
| 00204 | 810 HAPPY VALLEY RD. | GLASGOW, KY |
| 14301 | 433 ST. JAMES AVE. | GOOSE CREEK, SC |
| 20202 | 2035 EAST FIRE TOWER RD. | GREENVILLE, NC |
| 11901 | 11608 S. MEMORIAL PKWY | HUNTSVILLE, AL |
| 25301 | 2720 CARL T. JONES PKWY | HUNTSVILLE, AL |
| 16101 | 6330 RIDGEWOOD COURT DR | JACKSON, MS |
| 15501 | 1372 AIRPORT RD. | JACKSONVILLE, FL |
| 23902 | 13972 BEACH BLVD. | JACKSONVILLE, FL |
| 33701 | 13973 VILLAGE LAKE CIRCLE | JACKSONVILLE, FL |
| 16401 | 5230 STILESBORO RD. NW | KENNESAW, GA |
| 26701 | 922 E. MAIN STREET | LINCOLNTON, NC |
| 24701 | 650 MAXHAM RD. | LITHIA SPRINGS, GA |
| 24702 | 2609 LEE ROAD | LITHIA SPRINGS, GA |
| 14801 | 8065 MALL PARKWAY | LITHONIA, GA |
| 26602 | 2316 PANOLA RD | LITHONIA, GA |
| 26801 | 1500 S. 6TH STREET | MACCLENNY, FL |
| 19301 | 3030 JOHNSON FERRY RD. | MARIETTA, GA |
| 24401 | 2500 BARRETT CREEK BLVD. NW | MARIETTA, GA |
| 26401 | 730 JOHNSON FERRY RD. | MARIETTA, GA |
| 26002 | 306 BANCARIO ROAD | MARION, AR |
| 01702 | 3969 COLUMBIA ROAD | MARTINEZ, GA |
| 28001 | 104 CARNAHAN DRIVE | MAUMELLE, AR |
| 15402 | 3821 HACKS CROSS | MEMPHIS, TN |
| 15404 | 1420 N. GERMANTOWN PARKWAY | MEMPHIS, TN |
| 00901 | 1700 N. COLUMBIA STREET | MILLEDGEVILLE, GA |
| 13801 | 950 SCHILLINGER RD. | MOBILE, AL |
| 25901 | 507 N. HWY. 52 | MONCKS CORNER, SC |
| 36201 | 2675 ZELDA ROAD | MONTGOMERY, AL |
| 09702 | 6747 N CHURCH AVENUE | MULBERRY, FL |
| 34301 | 2017 EAST AVALON AVENUE | MUSCLE SHOALS, AL |
| 01302 | 100 STRAND MARKET DR. | MYRTLE BEACH, SC |
| 17501 | 4850 PEACHTREE IND. BLVD. | NORCROSS, GA |
| 35401 | 9141 UNIVERSITY BLVD. | NORTH CHARLESTON, SC |
| 35403 | 8419 DORCHESTER RD. | NORTH CHARLESTON, SC |
| 18801 | 3724 MUNDY MILL RD. | OAKWOOD, GA |
| 08402 | 2175 E SILVER SPRINGS BLVD | OCALA, FL |
| 08403 | 13451 SW 17TH CT | OCALA, FL |
| 10301 | 949 SAXON BLVD. | ORANGE CITY, FL |
| 01311 | 3591 SAINT MATTHEWS ROAD | ORANGEBURG, SC |
| 22201 | 4067 MILLENIA BLVD | ORLANDO, FL |
| 12801 | 2574 W. JACKSON AVE. | OXFORD, MS |
| 28101 | 3722 SOUTH RAILROAD STREET | PHENIX CITY, AL |
| 24902 | 100 OLD RICHMOND ROAD | PORT WENTWORTH, GA |
| 14401 | 4410 BROWNSVILLE RD. | POWDER SPRINGS, GA |
| 09601 | 2763 HOME DEPOT BLVD. | ROCK HILL, SC |
| 37301 | 2889 HECKLE BOULEVARD | ROCK HILL, SC |
| 28801 | 1410 JEFFERYS RD. | ROCKY MOUNT, NC |
| 17701 | 11235 WOODSTOCK ROAD | ROSWELL, GA |
| 17703 | 3000 HOLCOMB WOODS PARKWAY | ROSWELL, GA |
| 23602 | 903 W. MAIN ST | SALEM, VA |
| 20801 | 4260 OGEECHEE RD. | SAVANNAH, GA |
| 25401 | 5971 OGEECHEE RD. | SAVANNAH, GA |
| 38804 | 190 NORTH PROGRESS AVENUE | SILOAM SPRINGS, AR |
| 38802 | 400 S THOMPSON ST | SPRINGDALE, AR |
| 36001 | 3509 TOM AUSTIN HIGHWAY | SPRINGFIELD, TN |
| 21101 | 320 AZALEA SQUARE BLVD. | SUMMERVILLE, SC |
| 23201 | 2319 MONROE STREET | TALLAHASSEE, FL |
| 23301 | 640 W TENNESSEE STREET | TALLAHASSEE, FL |
| 27501 | 180 CAPITAL CIRCLE SW | TALLAHASSEE, FL |
| 11101 | 14036 US HWY 19 S. | THOMASVILLE, GA |
| 14201 | 101 EMMA DR. | TROY, AL |
| 22403 | 5881 TRUSSVILLE CROSSINGS BLVD. | TRUSSVILLE, AL |
| 01001 | 4409 HUGH HOWELL RD. | TUCKER, GA |
| 11602 | 200 COOLEY DRIVE | VILLA RICA, GA |
| 02802 | 861 WARREN DRIVE | WARNER ROBINS, GA |
| 37201 | 5295 JOHN TYLER HIGHWAY | WILLIAMSBURG, VA |
| 26101 | 6811 GORDON RD. | WILMINGTON, NC |
| 28301 | 4409 S. 17TH STREET EXT. | WILMINGTON, NC |
Because neither Zaxby’s nor it's licensees have sufficient contact information to notify potentially affected guests directly, they provided this notice so that you can be proactive to protect your personal information to minimize potential risk. Zaxby’s Franchising, Inc. has notified the three major U.S. credit reporting agencies about this incident and have given those agencies a general report, but it has not notified them regarding any individual consumer. Zaxby’s strongly encourages you to take the following steps:
- Closely monitor your financial accounts and, if you see any unauthorized activity, promptly contact your financial institution.
- Contact the three major U.S. credit reporting agencies to obtain a credit report. You can order a free copy of your credit report by visiting www.annualcreditreport.com, calling (877) 322-8228, or completing the Annual Credit Report Form on the Federal Trade Commission website at http://www.consumer.ftc.gov/articles/pdf-0093-annual-report-request-form.pdf.
| Equifax | Experian | TransUnion |
|
Phone: 800-525-6285
P.O. Box 105788 Atlanta, Georgia 30348 https://www.equifax.com/answers/help/security-freeze/en_cp |
Phone: 888-397-3742
Experian Security Freeze P.O. Box 9554 Allen, Texas 75013 www.experian.com/freeze |
Phone: 888-909-8872
P.O. Box 6790 Fullerton, California 92634 https://freeze.transunion.com |
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